Gripe helps organizations receive, organize, evaluate and manage human problems.
People tell organizations what happened in stories, facts, documents, concerns, disputes and reports. Gripe turns that messy human material into information the organization can understand, evaluate, route, manage and act upon.
Public Gripe supports structured intake and evaluation. Private Gripe manages the people, records and work that follow. Anonymous Gripe protects reporters while keeping communication open.
From human situation to organizational action
People bring the story. Gripe helps build the working record.
Hear what happened
Receive a story, complaint, concern, dispute, report or observation in plain language.
Connect the record
Identify the people, facts, documents, chronology, relationships and missing information.
Understand what it may mean
Use human judgment and appropriate analytical tools to review the information and competing interpretations.
Do the work that follows
Route, communicate, assign, document decisions, take action and keep following up.
Three capabilities, one working system
Three ways to bring human problems into useful focus.
A Gripe can be an observation, complaint, concern, claim, dispute or complex matter. Each capability starts with what happened and helps make the next step easier to see.
Public Gripe
Public Gripe helps a person explain what happened, then organizes the people, facts, documents, claims, responses, chronology and missing information. For disputes, the record can support structured evaluation, decision support and arbitration workflows whose reasoning people can inspect.
- Guided intake for parties, websites, and AI agents
- Equal presentation of the structured record
- Multiple model results with support for findings
Private Gripe
Private Gripe carries the record into a flexible work environment. People, relationships, facts, files, notes, tasks, timelines, matters, billing where needed, and follow-up remain connected to the underlying Gripe.
- Configurable lists, records, and forms
- Connected Gripes, people, files, tasks, matters and timelines
- Simple workflows for review, routing, and measurement
Anonymous Gripe
Anonymous Gripe gives people a way to tell an organization what happened without attaching their identity. A privacy review helps remove details that could identify the reporter while preserving what the organization needs to know.
- Begin with the same plain-language Gripe story
- Review identifying details before submission
- Stay connected through anonymous follow-up
Design partners
Looking for thoughtful early users with real human-information problems.
We are working with legal, HR, employee-relations, compliance, safety and professional-services teams that need a better way to receive high-context information and manage what follows.